Signalgrid Mail Gateway

Updated on March 31, 2026

Send notifications to Signalgrid using email
and turn incoming messages into real-time alerts.

Signalgrid provides a mail gateway that allows you to trigger notifications simply by sending an email. This makes it easy to integrate systems that can send emails but do not support HTTP APIs.

When an email is received by the Signalgrid mail gateway, it is converted into a notification and delivered to the selected channel.

Mail Gateway Address

Each channel can receive notifications through the mail gateway. To trigger a notification, send an email to

CHANNEL_TOKEN@notify.signalgrid.co

Replace CHANNEL_TOKEN with the token of the channel that should receive the notification.

Email Format

The email subject must begin with your client key. Everything after the first space is used as the notification title.

Email Field
Usage
Subject
The client key followed by a space and the notification title.
Body
The body of the email becomes the notification message.

Example Email

To: 7e4c9b2f5d3a1c8e6f4b0d9a2e7c1f6b@notify.signalgrid.co
Subject: a3f29c8f Server Down

The production server stopped responding.

In this example:

Part
Result
a3f29c8f
Your client-key
Server Down
Notification title
Email body
Notification message

Notification Options

Additional options can be defined inside the email body using tags. These tags modify how the notification is delivered.
Place these anywhere in your mail-body, and our Mail Gateway will process them.

Tag
Effect
[is-critical]
Delivers the notification as a critical alert.
[type-crit]
Sets the notification type to CRIT.
[type-warn]
Sets the notification type to WARN.
[type-info]
Sets the notification type to INFO.
[type-success]
Sets the notification type to SUCCESS.

Example Email

To: 7e4c9b2f5d3a1c8e6f4b0d9a2e7c1f6b@notify.signalgrid.co
Subject: a3f29c8f Server Down

The production server stopped responding.
[type-crit] [is-critical]

This example will trigger a critical notification.
[type-crit] Sets the severity to CRIT, and will cause the notification to be shown in red color.
[is-critical] This causes the notification to be delivered as critical, which will bypass DND, and depending on device-type - will be louder, and visibly different from regular notifications ( Example: iOs )

How It Works

When the email arrives at the Signalgrid mail gateway, the message is processed and converted into a notification using the same system that handles API requests. The notification is then delivered to all devices subscribed to the selected channel.

This allows systems that can only send emails to integrate with Signalgrid and trigger real-time notifications.